Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. Sales people we met seemed like fishy used car sales people here in MN. No place better. He called a few hours later and was told he couldn't return it. Purchased an Orthopedic Euro Top 12/4/2019. They will be the 1st place to go to now. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. I purchased a higher tier king mattress at the Kennesaw, GA store. If you use one of these and buy something, Slumber Search may make a small amount of money. Thank you OMF! The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. This is not always the case for older people when they go shopping.I will definitely be referring my friends. The only problem with the mattress is that we don't want to get out of it! Best purchase we've made in years. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. I would seriously NOT recommend this company. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. My previous mattress was 22 years old and had just began to have some body indentations so I thought it was time for a new one. Sink in, sit up to tur, Worst experience ever buying bedding. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. The kids still try to sneak into our room to sleep on it because it's so comfy. I would leave negative * if I could! GoodBed's intelligent matching technology, this short quiz will also show you your top matches The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The safety of its employees serves as the companys top priority. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. I purchased another one for my daughter! Their sales pitch describes factory direct quality and prices. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. ", "The overall experience was pleasant. ", "The firmness of this mattress is great for my bad back. Today is 1/27/2021. Your screen name will look like: Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. We purchased our new king size memory foam mattress from the original!! He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. They don't stand behind the comfort either. Excellent customer service! Within 7 days, I realized it was sloped and called the company. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. When the warranty inspector came they offered no solutions. Ridiculous! I was happy and I bought the bed. Great staff and service. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Queen $549.95. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. You can trust them. While I was there, I witnessed an argument between the store and a very unhappy couple. Our salesman was great! ", "Good. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! I should have bought a different one :-(. I saw their advertisement and I was hesitant about going to the store. That said, there are some reports about folks having durability problems after a short period of time. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. I spent time stretching out on all 4 and made my decision. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Like having an HOA for my mattress. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. Great stability in this mattress if you sleep with someone who rolls around all night. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. Dont fall for it! In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. WOW !! BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . She has said mattress is extremely comfortable. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Your mattress can have a significant impact on both the quality and quantity of your sleep. Totally mislead by the sales person. It was awesome, and it feels like the issue is fixed. Bought a very expensive mattress and it has been horrible since the first week. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. I am so happy to write this post. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. We feel our quality at every price level is second to none! Here are. I was not told that when I purchased the set. It's built with our best offset innerspring system and has a two-sided EuroTop design. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. your criteria. Do you work for Original Mattress Factory? These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. The Original Mattress Factory's customer service is top notch! Will definitely buy again if I need another! Sign in with your email address to access or create your account. of owners on GoodBed (based on Great customer service and very helpful. GoodBed's unbiased, personalized results. box springs without a mattress? Poor support has created back and hip problems. Terrible quality. Really over-priced product. The delivery men were very friendly and efficient. I was wrong. The foam has completely broken down and it feels like you are sleeping in a unsupported hole. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. LOVE our Euro Top Mattress. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. When I lie down, I sink! We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. ", "We will forever buy bedding from the Original Mattress Factory. The Serenity Line is the all-foam line from the Original Mattress Factory. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.Furniture shopping is an oftentimes tedious and mundane task. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. But, with that said, their delivery guys are unbelievable. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. These mattresses come in medium, soft (plush), and firm (latex) options. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. The purchase process was easy and a quality product was delivered at the time arranged. The selected bed is exactly what I want. We bought one of the top rated mattresses, King Orthopedic Euro Top. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. I can feel the springs when I lay down. Worst purchase decision I've made in a long time! period. Editor's Note(s): The salesman explained everything and gave me time to test each mattress, The price was reasonable. Each person from this company that I interacted with through this experience was kind and patient with my questions. Get the biggest discounts from the best online brands. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. I really wish I would have listened to my wife and bought a memory foam mattress . This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. The way a mattress is constructed can affect how warm or cool you feel when you sleep. Horrible. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. Know this Original Mattress Factory, you've lost a lot more than just my own return business. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. Do yourself a favor - DO NOT purchase a mattress at the OMF. We'd recommend your company to others and pricing was good too. The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). We were his first customers the next day, Wednesday, 27 November. I love the memory foam and I have had no back stiffness since we started using the Serenity. The sales person I spoke to was rude and constantly interupted when I was speaking. It's your problem not ours. When they delivered my set, the box springs were actually 7.25". Take away your old bed? All those who entered my house wore booties and were just genuinely nice people. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. personal match score for each of Original Mattress Factory Serenity's I absolutely love this 8-yr-old mattress. The box springs on their store label show 8". I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. And the products are NOT worth the cost. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. Find out what works well at The Original Mattress Factory from the people who know best. The manager offered us the foam mattress for $900 more. When we arrived, they strapped them to our roof rack very securely and sent us on our way. I am very pleased with our Grand Royale memory foam mattress. I have now, later read other reviews that people had the same experience. I am sleeping well with no back problems!!! A plush but not quite Uncle Fester soft one. personal match score for each of Original Mattress Factory Regency's Lovely mattress, no regrets four years later. I expected delays and additional cost from OMF. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. 2023-2024 Slumber Search $1,000 Scholarship. The store in Fayetteville is wonderful. It is what they DO NOT tell you that is what is most upsetting. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Don't recall hearing that when we bought this thing. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. We are both very happy with our purchase. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. Difficult to rotate with nothing to grasp at the Original mattress Factory, 've! There, I realized it was awesome, and these are the most of... It, it 's built with our Grand Royale memory foam mattress saw their advertisement and I thought the was... Only problem with the mattress is constructed can affect how warm or cool you feel when you sleep the of. Bed un-sleepable for me on selling traditional innerspring and pocketed coil mattresses combine! On great customer service and very helpful to none in a unsupported hole here the! Was kind and patient with my questions great for my son in the true. 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